Holly and Hurdles

Communicating During Busy Seasons

December often arrives with a mix of warmth and weight. School schedules shift, routines loosen, staff rotate, and communication can feel… harder to pin down. For parents of children with IEPs or 504 plans, this time of year can quietly introduce hurdles that don’t always look urgent—but still matter.

This post isn’t about bracing for worst-case scenarios or assuming conflict. It’s about staying grounded, informed, and steady when communication gets scattered—and using simple tools to keep everything clear, respectful, and documented.

At Falcon Sky, we believe strong advocacy doesn’t have to be loud or confrontational. Sometimes, it looks like quiet consistency.

Why Communication Feels Harder During “Busy” School Seasons

Even in the most collaborative school environments, certain times of year naturally strain communication:

  • Shortened weeks and schedule changes

  • Substitute teachers or rotating support staff

  • Delayed responses due to holidays or testing windows

  • Progress updates that feel rushed or incomplete

None of these automatically mean something is “wrong.” But when communication becomes informal, inconsistent, or undocumented, parents can be left wondering:

  • Was that accommodation implemented?

  • Who approved that change?

  • Did I misunderstand what was said—or was it never clarified?

This is where clear documentation protects everyone, not just families.

No one knows your child better than you. You’re in the best position to see their strengths, weaknesses, and needs in real life. Parents are the driving force behind ensuring schools provide the necessary support to help children thrive. We’re here to support you in that journey.

Documentation Is Not Distrust—It’s Clarity

One of the most common concerns parents voice is,

I don’t want to be that parent.

Keeping a communication log isn’t about catching mistakes or creating tension. It’s about:

  • Preserving shared understanding

  • Reducing miscommunication

  • Supporting follow-through

  • Making sure important details don’t get lost

Written records help everyone stay aligned—especially when conversations happen across emails, meetings, phone calls, and hallway check-ins.

Under IDEA, parents have the right to meaningful participation in their child’s educational planning. Clear communication is a foundational part of that participation.

Effective advocacy doesn’t come overnight. But with practice and the right guidance, you can become confident in your ability to stand up for your child’s needs. Falcon Sky provides training and support to help you find your voice in the school system.

What a Communication Log Is (and Isn’t)

A Communication Log—or year-round communication log—is a simple, structured record that tracks:

  • Date and method of communication

  • Who was involved

  • What was discussed

  • Any follow-up actions or next steps

What it is not:

  • A complaint list

  • A running commentary

  • A tool for escalation

Instead, it’s a neutral record of facts, written with professionalism and clarity.

Think of it as your “flight log”—a way to track where you’ve been, what’s been said, and what’s supposed to happen next.

A successful advocate has the right tools:

If you’re looking for a simple, parent-friendly way to track communication without adding stress, we’ve created a Communication Log designed for real life.

It’s clean, neutral, and easy to use—whether you’re documenting a quick email or preparing for a meeting weeks from now.

Download the Communication Log here

Falcon Sky helps you master these tools so you can advocate effectively, even in difficult situations.

When a Communication Log Is Especially Helpful

Parents often find communication logs most helpful when:

  • Services feel inconsistent

  • Staff roles or providers change

  • Verbal updates don’t match written plans

  • Follow-up timelines are unclear

  • Progress reports raise new questions

Using a log early—before frustration builds—often prevents misunderstandings later.

How This Supports (Not Undermines) School Collaboration

Well-kept documentation actually supports collaboration by:

  • Reducing reliance on memory

  • Clarifying expectations

  • Creating continuity across staff changes

  • Making meetings more productive

Instead of reopening old conversations, parents can reference what was previously discussed and move forward with clarity.

This approach aligns with IDEA’s emphasis on collaboration, transparency, and shared responsibility.

What to Record—and What to Leave Out

To keep your communication log effective and professional, focus on:

 
 

Neutral documentation strengthens your position without escalating tension.

Using Your Log to Prepare for Meetings

One of the biggest advantages of a communication log is how it simplifies meeting prep.

Before an IEP or team meeting, parents can quickly:

  • Review unresolved follow-ups

  • Identify patterns (or gaps)

  • Clarify questions grounded in prior communication

  • Stay focused on outcomes instead of recounting history

This shifts meetings from reactive to purposeful.

Advocacy Can Be Calm and Consistent

Advocacy doesn’t have to feel heavy—especially during seasons that already feel full.

A communication log allows parents to advocate quietly, steadily, and confidently, without adding emotional labor to every interaction.

It’s a way to stay engaged without being overwhelmed.

How Falcon Sky Supports This Process

At Falcon Sky Advocacy Group, we help parents:

  • Decide what to document and why

  • Use written records strategically—not defensively

  • Prepare for meetings using documentation

  • Understand when communication gaps rise to the level of action

Our goal is not to create friction—but to help families feel grounded, prepared, and supported.

Ready for More Support?

If communication feels unclear—or you’re unsure how to use documentation effectively—we’re here to help.

You don’t have to navigate this alone, and you don’t have to wait until things feel urgent.

Explore our services or schedule a Discovery Call to talk through next steps.

A special education advocate plays a critical role in ensuring that children with special needs receive the education they deserve. At Falcon Sky Advocacy Group, we’re here to make that process easier for families and schools alike. Whether you need help preparing for a meeting, understanding your legal rights, or advocating for the right services, we’re committed to walking alongside you every step of the way.

Let us be your guide through the process. Reach out to Falcon Sky today and start building a path forward for your child’s success.

Ashley Bonkofsky, MS, CCC-SLP

Ashley Bonkofsky is a co-founder of Falcon Sky Advocacy Group and a dedicated advocate for families navigating the special education system. With years of experience in both speech-language pathology and special education advocacy, Ashley is passionate about empowering parents to confidently advocate for their child’s education. Through her work, Ashley helps families navigate IEPs, 504 plans, and educational rights, ensuring every child receives the support they need to thrive.

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